Voila Travel Services

Voila Travel is totally customer driven and focused, with the expertise to manage travel portfolios in a professional manner.  At Voila Travel, we understand that not every company or customer has the same travel requirements, therefore we tailor make all our service agreements to suite our individual customer needs.

Voila Travel offers a unique combination of expert advice, local personal service and global negotiating strength to maximize your travel cost savings.  We pride ourselves in being able to provide exceptional customer service.

Voila Travel offers an after hours emergency number whereby you can contact us even when you are not in the country.  Our dedicated staff will be able to assist you with any problem that may arise during your trip; we are available 24 hours a day 7 days a week.

We aim to provide a seamless travel service from first contact right through to completion. Our goal is to accommodate all your travel needs, whether it's for business or personal travel.

Core Services

  • Flight Reservations - Domestic/Regional/International
  • Car Hire
  • Accommodation
  • Tours
  • Transfers
  • Packages
  • Honeymoon Packages
  • Travel Insurance
  • Visa Assistance
  • International/Domestic Group Travel
  • Incentives
  • Conferences
  • 24 Hour Service
  • Leisure Bookings
  • Corporate Travel Account Management
  • Travel Policy Management
  • Account Implementation
  • Travel Lodged Card Reconciliation
  • Car Rental/Hotel Corporate Agreement

   Value Added Services

Our senior consultants are qualified to deliver optimum value to clients due to their competence in the following areas:

  • Travelers Profiles - loaded on our system to speed up the reservation process
  • Options in terms of the lowest most appropriate fares available
  • Visas - providing expert advice
  • Creative Ticketing - allows regular travelers to benefit from savings
  • Land Arrangements
  • Client Confidentiality
  • Prompt quotations
  • Best fare of the day
  • Most cost effective airline with the most direct travel route possible and as few restrictions as possible
  • Preferred air carriers, preferred car hire supplier, preferred hotel/bed and breakfast suppliers
  • All requests, quotes, confirmations to be confirmed in writing via email.
  • Itineraries shall be provided with all the relevant information
  • All quotes and confirmed bookings will, in the first instance, be in accordance with Client preferred supplier policy