Voila Travel
Contact Voila Travel on quotes@voilatravel.co.za for
assistance with Visa information and documentation
Australian Visa info
Australian Visa:
Clients applying for an Australian Visa are no longer required to have a physical label in their passport when traveling to Australia. The High Commission in Pretoria is encouraging applicants to follow the label free route.
  • The Australian Government does not require a visa label to be placed in your passport to confirm your immigration status and entitlements for Australia.
  • All visa status information is stored electronically on DIAC's systems and is accessed by airlines flying to Australia when passenger's passports are swiped at check-in. The client's visa status is immediately known to airline check-in staff.
  • Generally, there will no longer be a requirement to send a passport to Pretoria with a visa application. A photocopy of the bio-data (photo) page and any pages of the passport with visas or stamps should accompany the application.
  • The Australian Government reserves the right to request that the passport be sent to Pretoria. Clients will be advised by the visa processing staff if this is necessary.
  • This service is also more convenient for clients as they will not have to wait for their passports to be returned to be able to travel. For frequent business travelers this is an advantage as they may retain their passports and travel to other countries while their Australian visa application is being processed.
  • Clients who wish to utilize the label free facility will be issued with a letter
    confirming the grant of a visa.
Each application must include the following:
Completed Visa application form
Photograph/s (not more than six months old)
Completed and signed checklist
A photocopy of the bio data page which includes the photograph
Documents as listed on the checklist.
Visa fee to be paid in a bank issued cheque

Contact us for further assistance :  quotes@voilatravel.co.za

Immigration Act 2002
Extract from the Publication of the Draft Immigration Regulations, 2014
Regulation 6: (12)

(a) Where parents are traveling with a child, such parents must produce an unabridged birth certificate of the child reflecting the particulars of the parents of the child.
(b) In the case of one parent traveling with a child, he or she must produce an unabridged birth certificate and-
(i) consent in the form of an affidavit from the other parent registered as a parent on the birth certificate of the child authorising him or her to enter into or depart from the Republic with the child he or she is traveling with;
(ii) a court order granting full parental responsibilities and rights or legal guardianship in respect of the child, if he or she is the parent or legal guardian of the child; or
(iii) where applicable, a death certificate of the other parent registered as a parent of the child on the birth certificate;
Provided that the Director-General may, where the parents of the child are both deceased and the child is traveling with a relative or another person related to him or her or his or her parents, approve such a person to enter into or depart from the Republic with such a child.
(c) Where a person is traveling with a child who is not his or her biological child, he or she must produce-
(i) a copy of the unabridged birth certificate of the child;
(ii) an affidavit from the parents or legal guardian of the child confirming that he or she has permission to travel with the child;
(iii) copies of the identity documents or passports of the parents or legal guardian of the child; and
(iv) the contact details of the parents or legal guardian of the child, Provided that the Director-General may, where the parents of the child are both deceased and the child is traveling with a relative or another person related to him or her or his or her parents, approve such a person to enter into or depart from the Republic with such a child.
(d) Any unaccompanied minor shall produce to the immigration officer-
(i) proof of consent from one of or both his or her parents or legal guardian, as the case may be, in the form of a letter or affidavit for the child to travel into or depart from the Republic: Provided that in the case where one parent provides proof of consent, that parent must also provide a copy of a court order issued to him or her in terms of which he or she has been granted full parental responsibilities and rights in respect of the child;
(ii) a letter from the person who is to receive the child in the Republic, containing his or her residential address and contact details in the Republic where the child will be residing;
(iii) a copy of the identity document or valid passport and visa or permanent residence permit of the person who is to receive the child in the Republic; and (iv) the contact details of the parents or legal guardian of the child.
Botswana Visa:
Visas are not required by South African ordinary passport holders. 
Visitors may only stay for up to 90 days. 
No visitor is allowed to seek employment in Botswana.
Passport must be valid for the duration of stay.

South African temporary passport and travelling documents are no longer accepted for entry into Botswana.  However, in case of an emergency, visitors are to contact the Embassy before travelling. 

Cases that are considered as emergencies are:

  1. Attending a funeral
  2. Medical reasons

The Consulate General of Botswana in Cape Town has closed down.

UK Visa:
Teleperformance Ltd has taken over the running of Visa Application Centres in South Africa. Teleperformance is a commercial company that works with UK Visas and Immigration (UKVI) to provide services to people applying for visas for the United Kingdom.  

You should visit gov.uk to make your visa application, pay your fee and book your appointment for one of the visa application centres online.  You then need to register on Teleperformance after booking your appointment - otherwise you risk unnecessary delays. 

The site provides you with a guide to apply for your visa.  It also gives you information about the visa application centres and the type of added value services that are provided.


Step 1: Find Out What Visa You Need, Make an Online Application, and Book Your Appointment

  • Visit the UK government's visas and immigration website gov.uk to find out what visa you need and make your online application.
  • From this website you can pay your application fee and book your appointment at our Visa Application Centre.
  • You should make note of the GWF number you are given. You will need it later.
  • You will receive an email confirming the date and time of your appointment, the location of the Visa Application Centre and the documents you should bring.
  • A record of your appointment details will also be stored in your online account.

Step 2: Register Your Details on Teleperformance Ltd

  • Once you have booked your appointment, you will need to register your details onthe Teleperformance Ltd website. If you don't, you will not be able to attend your appointment.
  • You can track your application once you have registered on the website and Teleperformance can contact you if we need more information about your application.

Step 3: Purchase Optional Added Value Services

  • Registration on the Teleperformance website will allow you to choose and pay for a range of added value services that are provided at this visa location. 
  • You will also be able to pay for your appointment if you are required to pay to use the visa centre that you have chosen.
  • These services are optional. They are not necessary for you to complete your application and do not influence the outcome.

Step 4: Prepare Your Documents For Your Appointment

  • When you attend your appointment at the Visa Application Centre, you will be need to bring a number of documents with you. These include printed copies of your appointment confirmation and online application form, your passport, and any other documents you want considered
  • You will need to decide for yourself which documents best show you meet the Immigration Rules. For suggestions about the additional types of documents you might bring, see gov.uk
  • If you have documents that are not in English or Welsh, you need to provide a full translation that can be independently verified by the UK Visas and Immigration (UKVI).
  • Each translation must include a signed statement from the translator, confirming that it accurately reflects the original document. This statement must be dated in the DD/MM/YYYY and include the translator's full name and contact details.

Step 5: Attend Your Appointment

  • You must check in at the Visa Application Centre's welcome desk in person at the time and date stated in your confirmation email. If you are late, you may have to rebook your appointment. This will significantly delay the application process.
  • You will then be redirected to an agent who will review your documents.
  • Next your photo and fingerprints, known as biometrics will be taken. Once this has been done your visa fee is no longer refundable.

Step 6: Visa Processing and Passport Return

  • You application will be considered by UKVI, part of the UK government,. Teleperformance does not make any decisions relating to your visa applications.
  • UKVI may ask for more information, another document, or for you to attend an interview. If this happens, you will be contacted by email.
  • You can track the progress of your application by signing into the Teleperformance website.
  • Once your passport has been returned to Teleperformance, they will contact you by email and update your personal account page on the website. This email will tell you how you can collect your passport from us.
  • Following your application, Teleperformance will remove your personal information from its records.
South African passport holders transiting the UK en-route to the US, Canada, New Zealand or Australia may travel to the UK under the 'Transit Without a Visa' (TWOV) concession.
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Thailand Visa:
South African passport holders visiting The Kingdom of Thailand for tourism purposes only do not require a visa for stay of up to 30 days. 

Visas take a minimum of 4 working days to process.
Temporary passport: must apply for a tourist visa from the Embassy

(Passport valid for at least 6 months from date of application)


Mauritius Visa:
No visa required for South African passport holders, the passport has to be valid beyond period of stay in Mauritius.

If stay is longer than 3 months, a temporary residence visa will be required.

Mozambique Visa:
South African passport holders do not require a visa for a stay of up to 30 days for tourist and visit purposes. (A valid passport is required and must be valid not less than 6 months and have at least 2 blank pages)

Applicants going for Business or to work in Mozambique however, require a visa and should contact the Consulate General for requirements. (The passport for those that require visa should be valid for at least 6 months)

Requirements may include, but is not limited to:
- Passport
- 1 passport sized photo
- Invitation letter from the company in Mozambique

Work Visa - Host company in Mozambique to provide applicant with the work visa requirements.